Report an Insurance Claim

If you have a claim to report…
Call us at: (780) 467-2122

If you have an emergency claim after our regular business hours (8:30 a.m. to 5:00 p.m.), please call our voice message system and we will get back to you as soon as possible.

E-mail your claim to our Web site.

Please be sure to send us all relevant information about the incident in your claim. This will save time when you meet with our representative. The more precise and useful the information is, the more quickly your claim will be processed. Here is the information you will need to provide:

Name
Address
Name of the employee with whom you normally do business
Circumstances in which the incident occurred
Date and time of the incident
List of damages
Any other relevant information

Remember to include:

Your preferred means of communication for contact and follow-up (phone or e-mail).
A telephone number where you can be reached during the day.
A telephone number where you can be reached in the evening.
The e-mail address you want us to use when contacting you.

To report an incident leading to a claim by e-mail, click here.